Terms and conditions of services

Terms and conditions of services

GENERAL AGREEMENT AND ACCEPTANCE

defatohub.com.sg website offers all information, tools and services available from this site to you personally, termed as “you” the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting, using or accessing to our site and/or purchasing something from us at  the https://defatohub.com.sg website, collectively constitutes as the “Site”, as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto, you, engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Service apply to you and all users of the site, including without limiting users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms and Conditions of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions of Service are considered an offer, acceptance is expressly limited to these Terms and Conditions of Service.

All Site information, including without limiting to source code, databases, software, designs, audios, videos, texts, photographs, graphics, trademarks and logos, collectively termed as the “content” provided on the Site is not intended for distribution to or use by you where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within Malaysia.

You also agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service or access to the Service or any contact on the Site through which the service is provided, without express written permission by us. If you are under the age of 18, you must have the permission of, and be directly supervised by, their parents or guardians to use and purchase from the site. If you are a minor, you must have your parent or guardian read and agree to these Terms and Conditions of Service prior to you using the Site.

Any new features or tools which are added to the current site shall also be subject to the Terms and Conditions of Service. You can review the most current version of the Terms and Conditions of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Service by posting updates and/or changes to this Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

If any information provided by you that is untrue, inaccurate or incomplete, we reserve the right to suspend or terminate your account and refuse any and all current or future use the entire Site or any portion thereof of the Site (refer to Termination Clause). We also have the right to refuse service to anyone for any reason at any time.

CHANGES OF TERMS AND INFORMATION

We reserve the right to update the site and these Terms and Conditions of Service from time to time, at our discretion. As much as we want the site to be current, we are not responsible if information made available on this Site is not accurate, complete, or timely. The information on this site provided should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Condition of Service by posting updates and changes to our Site. It is your sole responsibility to check our website periodically for changes if any. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Condition of Service constitutes acceptance of those changes. We also reserve the right at any time to modify or discontinue the Service, or any part Content thereof, without notice at any time.

THIRD-PARTY INFORMATION

Certain content, products and services available via our Service may include materials from third parties.

Third party information necessarily is not current and is provided only for your reference. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

PERSONAL INFORMATION

Personal information submitted by you through the Site or its related platforms is governed by our Privacy Policy.

INTELLECTUAL PROPERTY

The Site is completely our proprietary property and all Site contents are owned or controlled by us or licensed to us and are protected by copyright laws and various other intellectual property rights. The Content is provided on the site for only your information and personal use only. No whole or part Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed for any self or commercial purpose whatsoever, without prior written permission obtained from us.

ERRORS, INACCURACIES AND OMISSIONS

Every effort is made to ensure the Content is accurate. Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice including after you have submitted your order.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms and Conditions of Service, you are prohibited from using the Site or its Content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER

The Site and the Service are provided on an as-is and as-available basis. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk and we will assume no liability or responsibility for any

(a) errors, mistakes, or inaccuracies of content and materials,

(b) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site,

(c) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein,

(d) any interruption or cessation of transmission to or from the site,

(e) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or

(f) any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

LIMITATION OF LIABILITY, INDEMNIFICATION AND SEVERABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold us harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms and Conditions of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

In the event that any provision of the Terms and Conditions of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions

PAYMENT

Consultation fee shall be made prior to the booking of clinic appointment for doctor’s consultation and medical assessment. There is no online payment for the sales packages. Payment for sales packages shall only be made at Clinics or otherwise will be advised.

You agree to provide current, complete, and accurate purchase and account information for all payment of consultation fees made via the Site. You further agree to promptly update account and payment information, including email address, so that we can complete your transactions and contact you as needed.

CANCELLATION

All transactions on consultation fees on the Site and its related platforms are final. Once you have registered and paid the fee through online payment gateway. You will not be able to cancel the transaction in any circumstances with the only exception of special circumstances which will be dealt with on a case to case basis and in our sole discretion.

CONTACT US

You may contact us at [email protected]. if you have any further enquiries regarding the use of the Service.

# [email protected]
Opening Hours

10:00 am – 5:30 pm

×

Have a Question?

Click below to chat with our DeFATO Hub Advisor on Whatsapp! Alternatively, you can send an email to [email protected]

× How can we help you?